Privacy Policy

To deliver our promise of eliminating app chaos and unifying your professional interactions, we collect several types of information:

We use your information to fulfill our mission of helping you focus on high-value work while our AI handles operational execution:

• Provide and improve the GetHERD platform and services
• Create intelligent briefings and automated workflows
• Analyze and optimize your business processes
• Communicate with you about your account and updates
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Develop new features based on user needs and feedback

Your data security is paramount to us. We implement industry-leading security measures including:

• End-to-end encryption for all data transmission
• 256-bit AES encryption for data at rest
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Multi-factor authentication
• Regular employee security training
• Strict access controls and monitoring

We never sell your personal data to third parties and only share it as necessary to provide our services or as required by law.

We use cookies and similar tracking technologies to enhance your experience:

You can manage cookie preferences through your browser settings or our cookie management tool.

To deliver our comprehensive platform that unifies all your professional interactions, we work with trusted third-party services:

• Cloud infrastructure providers (AWS, Google Cloud)
• Payment processors (Stripe, PayPal)
• Analytics providers (with anonymized data only)
• Communication platforms you choose to integrate

Each third-party service is carefully vetted and required to maintain strict data protection standards. We only share the minimum information necessary to provide the requested services.

GetHERD is designed for business professionals and is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete that information immediately.

You have significant control over your personal data. Under GDPR, CCPA, and other privacy laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Update or correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Object: Opt out of certain types of data processing
• Restrict Processing: Limit how we use your data
• Withdraw Consent: Change your mind about permissions you've granted

To exercise any of these rights, contact us at privacy@getherd.ai. We'll respond within 30 days.

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Typically:

• Active account data: Retained while your account is active
• Backup data: Retained for 90 days after account deletion
• Legal compliance data: Retained as required by law
• Anonymized analytics: May be retained indefinitely

When you delete your account, we begin the process of removing your personal data from our systems, except where retention is required for legal or legitimate business purposes.

As a global platform helping professionals Work Smarter Together, we may transfer your data across borders. We ensure all transfers comply with applicable data protection laws through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Your explicit consent for specific transfers
• Encryption and security measures during all transfers

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information (with some exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, California residents can contact us at privacy@getherd.ai or call 1-800-GETHERD.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending you an email notification for significant changes
• Displaying a notice within the GetHERD platform

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this privacy policy or our data practices, we're here to help:

For our EU users, you also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.