Privacy Policy
At GetHERD, we're committed to protecting your privacy while helping you Work Smarter Together. This policy explains how we collect, use, and safeguard your information.
Effective Date: January 1, 2024
GetHERD Brand ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our AI-powered platform, or interact with us in any way. It tells you about your privacy rights and how the law protects you.
1Information We Collect
To deliver our promise of eliminating app chaos and unifying your professional interactions, we collect several types of information:
Information You Provide Directly
- Account information (name, email address, company details)
- Payment and billing information
- Communications you send to us
- Preferences and settings within the GetHERD platform
Information We Collect Automatically
- Usage data about how you interact with our platform
- Device information and browser details
- IP addresses and location data
- Performance metrics to help us improve our service
Information from Integrated Services
- Data from email, calendar, and messaging platforms you connect
- Meeting information and recordings (with your permission)
- Contact information from your connected accounts
- Workflow data from integrated business tools
2How We Use Your Information
We use your information to fulfill our mission of helping you focus on high-value work while our AI handles operational execution:
- Provide and improve the GetHERD platform and services
- Create intelligent briefings and automated workflows
- Analyze and optimize your business processes
- Communicate with you about your account and updates
- Ensure platform security and prevent fraud
- Comply with legal obligations
- Develop new features based on user needs and feedback
3Data Security
Your data security is paramount to us. We implement industry-leading security measures including:
- End-to-end encryption for all data transmission
- 256-bit AES encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Multi-factor authentication
- Regular employee security training
- Strict access controls and monitoring
We never sell your personal data to third parties and only share it as necessary to provide our services or as required by law.
4Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for the platform to function properly, including authentication and security features.
Analytics Cookies
Help us understand how you use GetHERD so we can improve our services and user experience.
Preference Cookies
Remember your settings and preferences for a personalized experience.
You can manage cookie preferences through your browser settings or our cookie management tool.
5Third-Party Services
To deliver our comprehensive platform that unifies all your professional interactions, we work with trusted third-party services:
- Cloud infrastructure providers (AWS, Google Cloud)
- Payment processors (Stripe, PayPal)
- Analytics providers (with anonymized data only)
- Communication platforms you choose to integrate
Each third-party service is carefully vetted and required to maintain strict data protection standards. We only share the minimum information necessary to provide the requested services.
6Children's Privacy
GetHERD is designed for business professionals and is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete that information immediately.
7Your Rights and Choices
You have significant control over your personal data. Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Update or correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Object: Opt out of certain types of data processing
- Restrict Processing: Limit how we use your data
- Withdraw Consent: Change your mind about permissions you've granted
To exercise any of these rights, contact us at privacy@getherd.ai. We'll respond within 30 days.
8Data Retention
We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Typically:
- Active account data: Retained while your account is active
- Backup data: Retained for 90 days after account deletion
- Legal compliance data: Retained as required by law
- Anonymized analytics: May be retained indefinitely
When you delete your account, we begin the process of removing your personal data from our systems, except where retention is required for legal or legitimate business purposes.
9International Data Transfers
As a global platform helping professionals Work Smarter Together, we may transfer your data across borders. We ensure all transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses and adequacy decisions to protect your information wherever it is processed.
10California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal data. To exercise your CCPA rights, contact us at privacy@getherd.ai.
11Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the effective date and, where appropriate, providing a more prominent notice. We encourage you to review this policy periodically.
12Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please don't hesitate to reach out. Our privacy team is here to help.
We'll respond to all inquiries within 30 days.
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