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Privacy Policy (customize placeholders in brackets):
Effective date: Dec 1, 2025:
Introduction [Herd AI Inc] ("we", "us", "our") operates [https://getherd.ai]. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have regarding your information. By using our services you agree to the collection and use of information as described.
Information We Collect
Information you provide directly:
Contact information (name, email, phone)
Account registration details (username, password)
Payment information (last four digits, billing address) — note: full card data is processed by our payment provider
Support communications and any content you submit
Meeting and Email information if used by our platform
Other integrations based on workflows you create or we create for you. I.E custom forms into workflows, etc.
Automatically collected information:
Usage data (pages visited, time on site, referring URL)
Device and browser information (IP address, device type, OS, screen resolution)
Cookies and similar technologies
Third-party sources:
Information from third-party services you connect (e.g., social login) or analytics providers
How We Use Your Information We use collected information to:
Provide, operate, and improve our services
Process transactions and send related communications
Respond to support requests and communicate with you
Personalize content and recommendations
Monitor and analyze usage, detect fraud and abuse
Comply with legal obligations
Legal Bases for Processing (if applicable in your jurisdiction) Where required (e.g., GDPR), we process personal data based on:
Contract performance (providing the service)
Legitimate interests (service improvement, security)
Consent (where you opt in)
Legal obligations
Cookies and Tracking Technologies We use cookies and similar technologies to remember preferences, analyze traffic, and deliver a better user experience. You can control cookie settings via your browser. If we use specific third-party trackers (e.g., Google Analytics), list them here and provide opt-out links.
Sharing and Disclosure We may share information with:
Service providers and subprocessors who perform services on our behalf (hosting, analytics, payment processors)
Legal authorities if required by law or to protect rights and safety
In connection with a merger, acquisition, or sale of assets (notice will be provided) We do not sell personal information for monetary consideration unless explicitly stated; if you do sell data, disclose how users can opt out.
Third-Party Links and Integrations Our site may contain links or integrations with third-party sites and services. We are not responsible for their privacy practices. Review third-party privacy policies before providing personal information.
Data Security We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Data Retention We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
Your Rights Depending on your jurisdiction, you may have rights including:
Access to your personal data
Correction or update of inaccurate data
Deletion or restriction of processing
Data portability
Withdraw consent where processing is based on consent To exercise rights, contact us at [support@getherd.ai]. We will respond according to applicable law.
Children’s Privacy Our services are not intended for children under [13/16 — choose as applicable]. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.
International Transfers Data may be processed and stored in countries other than your own. We take steps to ensure adequate protection consistent with applicable law (standard contractual clauses, etc.).
Changes to This Policy We may update this Privacy Policy from time to time. We will post the updated policy with a revised effective date. Significant changes will be communicated via the website or email where required.
Contact Us If you have questions or requests regarding privacy, contact: [support@getherd.ai].
